Diginate
  • Privacy

    1. Introduction

    This privacy policy outlines the personal data we collect, how use it, and your rights under the law.

    2. Who we are

    Diginate is a trading name of Prime 4 Print Limited, located at 28 The Old Truman Brewery, 91 Brick Lane London E1 6QL. The data controller is Prime 4 Print Limited.

    3. The personal data we collect

    Personal data means any information that may be used to identify you, such as your name, date of birth or email address. The majority of functionality on Diginate.com can be used without disclosing personal data, but in order to register an account or make a purchase we may require the following information:

    • Your name
    • Your email address
    • Your billing and shipping address
    • An account password (encrypted)
    • Your twitter account name 
    • Your phone number
    • Whether you agree to receive marketing emails from Diginate

    In addition to personal data disclosed via Diginate.com we collect data from email and social media enquiries, form submissions (e.g. sample pack requests), competition entries and mailing list signups. Remember, we will not send you marketing communications unless you specifically consent to receive them.

    Alongside the personal information we collect directly from you, we may receive personal data from analytics and tracking services including Google Analytics. This consists primarily of technical data (e.g. browser/ISP settings) and location data. 

    4. Use of cookies

    Like most e-commerce sites, Diginate uses cookies to provide useful user functionality (e.g. saving cart contents) and to collect data about the usage of Diginate (e.g. popular pages, routes to purchase). You can disable cookies within your browser, although some functionality of Diginate may become limited.

    5. Disclosure of your personal data

    We are in the business of selling print, not data. Therefore, we never have, and never will, sell your data. However, we are required to disclose certain personal information to suppliers and service providers for the purposes of providing our service. For example:

    • We provide your shipping address to DHL/Royal Mail in order to ship your products.

    6. Payments

    Diginate uses third party payment providers Stripe and PayPal to process online payments. We never directly handle or store your card details in any form.

    7. Your privacy rights

    You are entitled to request a copy of the information we hold about you (we may charge a small fee). If you would like to request this information please contact us via www.diginate.com/contact/ or write to us at 28 The Old Truman Brewery, 91 Brick Lane, London E1 6QL.

    8. Data retention

    We will retain your personal information for as long as is necessary to fulfil our services and any legal and accounting obligations. 

    9. Stay up to date

    We may update this privacy policy periodically - we recommend reviewing this policy every few months. Likewise, if your personal details change please be sure to update them via your account at Diginate, or via our contact form (www.diginate.com/contact).

    This Privacy Policy was last updated 22/05/2018.